Lauren Guymer

Terms and conditions / Copyright

Lauren Guymer – Terms and conditions


COPYRIGHT:

  • All artworks are copyright © Lauren Guymer.

  • Purchasing an artwork does not transfer the copyright ownership.

  • No artwork can be reproduced or distributed, including purchased artworks, digital images, and those seen on social media, and displayed in the public.

  • Purchased artworks cannot be modified in any way, except for the external frame.  

  • Images of my work and text can be used for educational purposes only and must be referenced.

SHIPPING:

  • Shipping within Finland is free.

  • Economy International shipping is calculated at checkout and can take some time to arrive. (Up to 4 weeks for Australia)

  • International parcels may incur an import/duty fee, this is the buyer’s responsibility to pay. In Australia, there is generally no import fee if the artwork is under $1,000, this is general advice only and subject to change.

  • All artworks are sent from my home studio in Finland, please allow up to 7 days for me to prepare and ship it.

  • A signed certificate of authenticity is supplied with every artwork. Replacement certificates can be arranged.

  • Once shipped, you will receive an email notification with a tracking number. The shipping carrier from Finland is ‘Posti’.

  • All shipping times are approximate and cannot be guaranteed.

  • International customers aren’t able to view the tracking information until it arrives in your country and switches to a local postal service. I register all parcels to my account and can check the progress until it arrives in your country.

  • If you fail to collect your parcel, pay the customs fee, or list incorrect contact details, the artwork will be returned to me and you will need to pay the re-postage fee.

  • If you request a parcel to be delivered and unattended, the delivery company and I are not responsible for any damage or theft.

  • Express post and insurance is an additional service that needs to be pre-arranged.  

RETURNS:

  • I have never had an artwork damaged or lost in transit, however, if this happens to you, please email laurenguymerart@gmail.com with photos of the damaged parcel before you have opened it.

  • Refunds and exchanges are not accepted based on a change of mind including pre-order items.

  • All items on ‘sale’ or at a discounted studio rate are final, and cannot be returned.

  • Commission deposits and the first installment in a payment plan are non-refundable.


PAYMENT:

  • All payments are processed in EUR €.

  • Please convert prices from EUR at the time of payment to check if this suits you.

  • Once processed, your bank statement should read “www.laurenguymer.com” or “Lauren Guymer.”

  • All payments are securely processed with Stripe. Please visit Stripe for their terms of service.

  • I am currently not required to pay or charge VAT.


ARTWORK PRESERVATION:

  • All artworks are created with professional artist-quality archival materials. They are stored and treated with the utmost care in my studio.

  • All artworks are subject to light exposure, fading, humidity, smoke, heat, and human damage if not appropriately cared for.

  • It is the responsibility of the buyer to continue to conserve and protect the artwork, which I am more than happy to advise on.

  • Unframed works on paper are particularly susceptible to damage and must be professionally framed with archival materials and standards. Purchasing a supermarket-quality frame is not archival and will not protect the artwork. If you would like framing recommendations please reach out.

  • Once it leaves my studio, I am not responsible for any damage and mishandled artwork. However, if something is faulty or accidentally damaged please let me know as soon as possible so I can assess or help restore it.


PRIVACY POLICY:

  • Only your contact information is privately collected on my website at checkout via Squarespace. This information is used for shipping labels, receipts, and communication if necessary. Please visit Squarespace for their terms of service.

  • By supplying your contact information with a purchase, you also agree to shipping services using this information.

  • Your phone number will be included on your shipment for essential tracking purposes.

  • If you choose to subscribe at checkout, your name and email are privately stored on my mailing list via MailChimp or Squarespace, and are only used for that purpose. Please visit MailChimp and Squarespace for their terms of service.

  • All payments are securely processed with Stripe. Please visit Stripe for their terms of service.  

  • For further information, questions, or concerns, please email me at laurenguymerart@gmail.com. Some payment emails may come from laurenguymertaide@gmail.com. I will only ever use these two emails.


AGREEMENT OF TERMS:

  • Lauren Guymer reserves the right to update the terms and conditions at any moment, which will be written in this section of the website.

  • By placing an order on www.laurenguymer.com you are agreeing to the above terms and conditions.


CONTACT: