Lauren Guymer
Lauren Guymer

Terms and conditions / Copyright

FAQ / Terms and Conditions / Copyright


AGREEMENT OF TERMS:

  • By placing an order on www.laurenguymer.com you are agreeing to the terms and conditions stated on this page.

CONTACT:


SHIPPING:

  • All artworks are sent within 7 days from my studio in Finland with FREE international economy shipping.

  • Insurance and express post are not included and are additional services that must be pre-arranged.

  • International import/duty fees may apply and are the buyer’s responsibility to pay.

  • Please contact me with your location for shipping times and import/duty info. Shipping times and import fees are approximated and cannot be guaranteed.

  • Works on paper will be sent flat-packed or rolled in a tube. Framed or stretched paintings will be sent in a box.

  • Once shipped, you will receive an email notification with a tracking number. Location tracking is usually available once it arrives in your destination country.

  • If you list incorrect contact details, fail to collect the parcel, or refuse your local import fees, the artwork will be returned to me. If you wish to have it re-sent I will invoice you for the new shipping cost and any import fees I had to pay to receive it back. This does not cover import fees to your destination country.

  • To avoid issues please purchase insurance. Do not request your parcel to be left outside and unattended. If a parcel arrives damaged it’s important to photograph it before you open it.


PAYMENT:

  • All payments are processed in EUR €.

  • I am not registered or required to charge VAT.

  • International processing fees, import/duty fees, taxes, and conversion charges are the responsibility of the buyer. Please contact your bank for details.

  • Once processed, your bank statement should read “www.laurenguymer.com” or “Lauren Guymer.”

  • All payments are securely processed with Stripe. Please visit Stripe for their terms of service.

PAYMENT PLANS AND COMMISSIONS:

  • Commissions and 6-month payment plans are available for all artworks. Please contact me for an info guide and to arrange a flexible option.

  • For commissions, I require an upfront non-refundable 20% deposit of the total artwork price before I create the artwork.

  • For payment plans, the first installment acts as a non-refundable deposit.

  • The artwork must be paid in full before it is shipped. Shipping, insurance, and import/duty fees are the buyer’s responsibility to pay.

  • The terms of your commission or payment plan are listed in your invoice.

  • By paying the deposit or first installment, you agree to the terms on your invoice and those stated here.  

REFUNDS, RETURNS, AND EXCHANGES:

  • Refunds are not accepted based on a change of mind including those purchased as a gift.

  • Pre-orders, sale items, and deposits for commissions and payment are final and non-refundable.

  • Artworks purchased with shipping insurance can be reimbursed if they are stolen, missing, or damaged.

  • Artworks that have incurred damage due to poor framing, display, and handling are not my responsibility.

  • Exchanges are possible under certain circumstances. They cannot be guaranteed and depend on another artwork of the same value being available.

  • Exchanges must arrive safely in their original condition before a new one is shipped. The buyer is responsible for additional shipping and import fees.

  • If an artwork was purchased through a gallery, exhibition, or store, please contact them for their return policy.

  • For any issues or concerns please email laurenguymerart@gmail.com within 30 days of receiving the artwork.


MATERIALS, FRAMING, AND PRESERVATION:

  • All artworks are created with high-quality archival materials.

  • Works on paper are sold unframed unless otherwise stated. Artworks are digitally imposed with a frame to show their scale and suggested display.

  • Unframed works on paper require professional framing to ensure their longevity and protection. (Ready-made frames from chain stores do not suffice).

  • Stretched paper paintings, paper paintings on wooden panels, and oils on canvas are meticulously varnished and do not require a frame.

  • Displaying artworks away from direct sunlight, heat, humidity, and smoke is crucial.

  • Any damage incurred due to poor framing, display, and handling is not my responsibility.

  • For further information and recommendations please email laurenguymerart@gmail.com.

COPYRIGHT:

  • All artworks are copyright © Lauren Guymer.

  • No artwork or image can be reproduced or distributed, including those seen in exhibitions, public displays, and online.

  • Images and text can be used for educational purposes but must be referenced.

  • Purchasing an artwork does not transfer the copyright ownership. Purchased artworks cannot be modified in any way, except for the external frame.  


PRIVACY POLICY:

  • When subscribing to my mailing list or purchasing artwork from my website your contact information is privately collected and stored via Squarespace.

  • I use this information for communication, shipping labels, invoices/receipts, and my newsletter database.

  • Your name, address, phone number, and email will be included on your shipping parcel for essential tracking purposes.

  • By purchasing an artwork and supplying your contact information you agree to the terms listed here and with Squarespace. Please visit Squarespace for their terms of service.

  • All payments are securely processed with Stripe. Please visit Stripe for their terms of service.